Service Agencies

Chosen by the world’s leading watch manufacturers

Our Service agencies are:

Baume et Mercier
Montblanc (watches and writing instruments/pens)
Montblanc pens (writing instruments)
Breitling (quick Service)

Ponsonby Time have been chosen by the world’s leading watch manufacturers to represent them in New Zealand as their authorised Service agents.

We the sole authorised Service agents for Cartier, Baume et Mercier, IWC, Jaeger LeCoultre, Panerai and Montblanc.

Daniel Nairn has travelled many times to Richemont headquarters in Hong Kong to undertake training on all our Richemont brands. Daniel and our watchmakers also receive updates from our Australian partners. Our staff and customer service team also receive training and are updated frequently by the brands.

As an Authorised Service centre we can procure genuine parts for your watch which other watchmakers cannot. This helps to maintain the integrity and value of your watch.

We are the authorised repair drop off point for Piaget, Vacheron Constantin, Van Cleef & Arpels, Dunhill, A. Lange & Söhne, Roger Dubuis

Many of our brands also have accessories such as lighters, jewellery and pens which we can arrange to have serviced or repaired for you.

We are the New Zealand  prefered repairer for Chanel watches so we are able to order parts direct from Chanel.

SOLE AUTHORISED Service agents for
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